House Rules and Facility Policies
1. BOOKING AND PAYMENT
- All court reservations must be made through the official Anytime Pickler booking system.
- Full payment is required to confirm a reservation.
- Customers are responsible for verifying their selected date, time and booking duration before completing payment.
2. CANCELLATION AND REFUND POLICY
- All bookings are final and non-refundable.
- Cancellations, refunds and rescheduling requests are not permitted.
- No-shows and unused playing time are not eligible for refunds or credits.
- If you are unable to use your reservation, you may transfer or sell your booking at your own discretion and responsibility. Anytime Pickler shall not be responsible for or involved in any transfer or resale arrangements.
3. COURT USAGE
- Customers must use only the court assigned to their reservation.
- Customers must observe their scheduled playing time and vacate the court promptly at the end of their session.
- Extensions are subject to court availability and additional charges.
- Entering or using another group's reserved court without authorization is prohibited.
4. NO SMOKING, VAPING, OR PROHIBITED SUBSTANCES
- Smoking and vaping are prohibited inside the facility.
- The possession or use of illegal drugs and other prohibited substances is strictly prohibited.
- Violations may result in removal from the premises.
5. ATTIRE AND FOOTWEAR
- Customers must wear appropriate sportswear suitable for pickleball.
- Non-marking indoor court shoes appropriate for pickleball are required.
- Footwear and equipment that may damage the court surface are prohibited.
6. CONDUCT AND SPORTSMANSHIP
- All customers must treat fellow players, staff, and visitors with respect.
- Fighting, harassment, threats, abusive language, and disruptive behavior are strictly prohibited.
- Customers must demonstrate proper sportsmanship and follow reasonable instructions from facility staff.
7. SAFETY AND PROPERTY DAMAGE
- Customers must remain aware of their surroundings, exercise caution, and play responsibly.
- Customers are responsible for their own safety while using the facility and must follow all posted safety rules and staff instructions.
- Anytime Pickler shall not automatically be held liable for injuries, accidents, or losses arising from facility use, subject to applicable law.
- Bags and personal belongings must be kept in designated areas.
- Customers may be held financially responsible for damage to courts, equipment, or facility property caused by negligence, misuse, or intentional acts. Management will assess the necessary repair or replacement costs.
8. CLEANLINESS AND FACILITY CARE
- Customers must keep the courts and common areas clean and orderly.
- All trash must be disposed of in designated bins.
- Intentional damage or improper use of courts, nets, equipment, and other facility property is prohibited.
- Customers may be held financially responsible for damage caused by their actions.
9. PHOTOGRAPHY AND VIDEO RECORDING
- Customers may take photos and videos for personal use, provided they do not disrupt games or interfere with other customers' privacy.
- Anytime Pickler may capture photos and videos of facility activities for branding, marketing, promotional materials, and social media content.
- Photos and videos voluntarily shared publicly by customers or in which Anytime Pickler is voluntarily tagged may be reposted on Anytime Pickler's social media platforms to showcase customer experiences and community activities, subject to applicable privacy laws and the rights of individuals featured.
- For other promotional uses involving identifiable individuals, Anytime Pickler will obtain consent where required by applicable law.
10. MISCONDUCT, DISTURBANCES, AND VIOLATIONS
- All customers are expected to behave respectfully and responsibly while inside the facility.
- Fighting, harassment, threats, abusive language, disruptive behavior, or any act that compromises the safety and comfort of others is strictly prohibited.
- Customers must not intentionally damage, misuse, or tamper with the courts, equipment, or any facility property.
- Anytime Pickler reserves the right to remove any customer from the premises, file a legal case (if needed) or ban them from future bookings if they engage in misconduct, cause disturbances, damage facility property, or repeatedly violate facility rules.
- Serious violations may result in immediate removal or a ban without a refund, subject to applicable laws and regulations.
- Customers may be held financially responsible for damage caused by their negligence, misuse, or intentional actions, with repair or replacement costs assessed by management.
Thank you for following our house rules and helping us maintain a safe, respectful, and enjoyable environment for everyone.